De Back to Basics: Customer Service for Language Professionals – Christy de Back
Give your business a boost by answering Christy’s 5 questions in this online mini-workshop. Enjoy her fun tips and anecdotes, based on her 20+ years of experience as an independent language professional. Some of the topics include: how to offer added value, how to exceed expectations and turn customers into ambassadors. From ‘killing our customers with kindness’ to really starting to love them.
About the presenter
Christy de Back is enthusiastic, driven and professional. She has worked since 1999 as a sworn interpreter-translator for Dutch and English and as a language trainer in English for the government and the business community.