UniSIG’s last meeting of 2021 (10 December) was a presentation by Fiona Richards, a 3rd-year PhD student at Sheffield University (UK). Whatever the many downsides of the pandemic, one of the benefits is the increasing geographical spread of SENSE members able to attend our presentations on Zoom. On this occasion, for example, members from the Netherlands were joined by members from countries as far afield as South Africa and Finland.
Fiona’s field of study is Teaching English to Speakers of Other Languages. Her research, supervised by Nigel Harwood (speaker at a previous UniSIG meeting), involves investigating proofreading practices at a UK university from the perspectives of L2 (English as a second language) students, proofreaders and lecturers. The aim is to determine the extent to which proofreaders can help students improve their English writing, while simultaneously adhering to proofreading guidelines intended to uphold academic integrity. As Fiona explained, her interest in proofreading practices at a tertiary level stems from her background in teaching pre-sessional courses in which she has seen the challenges faced by L2 students producing written work for assessment.
During her presentation Fiona discussed the preliminary findings from the interviews she held with a student writer (high IELTS score), the student’s proofreader, a senior lecturer and a retired senior lecturer, followed by a brief discussion of the implications of her data and their bearing on university proofreading guidelines.
Her focus was on how they viewed the ethical appropriateness of the following types of proofreading interventions made to the student’s thesis:
The post-presentation discussions covered issues familiar to many SENSE members, including:
Fiona hopes to complete her PhD in the coming year and in future to investigate a wider range of student work, including work by students with lower levels of English as a foreign language. We wish her all the best.
As a professional wordsmith, you of course know what shortcuts are. You are probably using some in your daily work, like CTRL+S to save your work or CTRL+Z to undo whatever you shouldn’t have done. Chances are that you have considered the many more out there that you should be using.
Indeed, you really want to use keyboard shortcuts as much as possible, because they help you work more quickly, make your work easier and they reduce the risk of RSI from swinging that mouse around. No wonder most software programs include many handy shortcuts – Microsoft Word alone includes over 200 of them. But memorizing hundreds of shortcuts is quite a daunting task, so how do you know which ones are really worth remembering?
Luckily, Linda Comyns was so kind as to explain which Word shortcuts she finds most useful as a translator, an editor and a teacher. Attendees of this online SENSE event were encouraged to try out the different shortcuts in their own files and they were exuberant about their new editing superpowers. Below are my personal favourites:
I was delighted by the discovery that I can move to the next word to the left or to the right of the cursor or move up or down a paragraph using CTRL+arrow keys. That is decidedly easier than moving one character or one line at a time without the CTRL key. Similarly, Shift+CTRL+arrow keys will select words or paragraphs in the desired direction. When I try to select bits of texts with my mouse, I usually ended up selecting more or fewer words than I intended. Using Shift+CTRL+arrow keys to select the text before cutting (CTRL+X) and pasting (CTRL+V) it are real timesavers for me.
If you need to do a lot of formatting in Word, you will find CTRL+B, CTRL+I and CTRL+U very helpful to put words in bold, italics or to underline them. Removing all the manual formatting could not be easier than hitting CTRL+Spacebar. Do you need a heading? ALT+CTRL+1/2/3 will apply heading style 1, 2 or 3 in no time.
Naturally, you can do all these things with your mouse, but once you get the hang of it, using the mouse suddenly feels very cumbersome indeed. Although a few shortcuts are fairly universal, not all of these will work across Office applications or on other operating systems. Mac users can try the Command or Alt key, press Shift+Command or look up the Mac-specific keyboard shortcuts they need.
I was not the only attendee who learnt something new that day; many members and non-members got excited about these new ways of working. Some members even spontaneously shared their own favourite productivity tips.
Of course, we could not possibly round off a Southern SIG meeting without appointing the southern-most attendee as Southern SIG Member of the Month. This highly coveted honour was bestowed on Nina Woodson this time, who joined us from Los Angeles, USA – congratulations, Nina!
Like all other professionals, editors need training. While you may be great at grammar and have always been able to spot typos from afar, the editing process involves a lot more than simply correcting grammar and spelling mistakes (although this is an essential part of it!). In fact, I would argue that the majority of the work editors do consists of other things:
All this requires training because how does one, for example, improve a text’s clarity? This is a vague requirement that is made a lot more concrete with examples and exercises, of which I’ve had plenty in the past years. Since starting my editing training, I have completed three out of the five courses of Queen’s University’s Professional Editing Standards program (“Fundamentals of Editing Standards,” “Copyediting Standards I,” and “Copyediting Standards II”) and one SfEP course (“Brush Up Your Grammar“). I’m planning to take the remaining two Queen’s courses (“Proofreading Standards” and “Structural Editing Standards”) next year in order to obtain the certificate.
This is not where it ends, of course; any professional editor will engage in lifelong learning in order to stay up to date and hone their skills. I’m definitely planning to take more advanced copyediting and grammar courses and sharpen my MS Word skills in the future (especially concerning macros and wildcards).
For now, I’d like to share a few things that I have learned from my editing courses, thanks to fantastic instructors and colleagues. Of course, I learned much, much more than I can convey in one blog post, but I hope the selection below gives an idea.
First, I significantly strengthened my grammar skills. I especially improved my understanding of restrictive and non-restrictive clauses, subject/object cases of pronouns (“you and I” vs. “you and me,” “whom” vs. “who,” and “it is me” vs. “it is I”), and number agreement (the majority of readers is or are?).
I practiced many of these at Peck’s English Pointers, a great, free resource with explanations and tests (I still refer to my notes on these whenever I am not sure about something!). I especially enjoyed the article “More Dubious Agreement.” Oh, to be able to write so clearly and understandably about grammar! Also, fun fact: did you know that 156 pages were devoted to the subjunctive in An Historical Syntax of the English Language, 1963–73, by F. Th. Visser? The stuff you learn!
Second, I learned to approach editing projects in stages and work with checklists, because there are so many steps involved in an edit. I developed several checklists that help me make sure…
Third, I learned how to query authors effectively, politely, and clearly. Writers work hard to get their words on paper, and no one is served by unclear or harsh comments. I learned to clearly state what it is that I find problematic, why I suggest a certain change, and, if applicable, which options an author has if they want to rephrase a sentence. Depending on the context, I usually go ahead and change something myself, but whenever I feel that a change needs an explanation, I provide one. I always phrase my feedback citing the reader, in whose interest I work at the end. Some examples of diplomatic queries or comments:
Fourth, I learned a lot about effectively improving a text’s clarity, conciseness, coherence, and flow. Is there a less convoluted, more specific, clearer way of stating something? Through studying textbooks and practicing with countless examples, I learned about noun strings, parallel constructions, nominalizations, active/passive voice, paragraph/sentence structure/emphases/length, comma splices, run-on sentences, dangling modifiers, tone, mood, style, voice, needless words, and more. Some fun examples from my own editing work and course exercises:
Finally, while editors are not responsible for the final form in which a text is published, we have a duty to flag issues that can lead to claims of plagiarism, copyright violation, defamation, invasion of privacy, or libel. As a former academic, I was very well aware of what plagiarism is and how to avoid or detect it, but it was interesting to learn about what constitutes libel in different jurisdictions and what the deal is with using trademarks in fiction. However, ethics are not just about avoiding being sued by someone. They’re also about fairly representing people, avoiding racist, sexist, ableist, ageist, and other biased language. Is it necessary to mention someone’s gender, race, age, or hair color? Can we change a sentence like, “A good doctor will use his knowledge and experience when diagnosing his patients” into “A good doctor will use their knowledge and experience…”?
I hope this post has given you an idea of the depth and width of editing training. If you have any questions or want more examples, feel free to contact me!
This blog post was originally published on Marieke Krijnen's blog.
In her two-part panel discussion during the first SENSE Professional Development Day, Nandini Bedi made us aware of our communication styles. Her presentation revealed how style is a fundamental part of cross-cultural discourse. The styles we use and encounter as linguists are diverse, and we need to keep that in mind as we dialog and write.
When speakers use inductive communication, listeners are responsible for discerning the message. They must pick up on hints and patterns as the speaker gradually reveals their main idea. Nandini took her example from English textbooks, which position target structures within a text. After making sure students have understood the general idea, the structure is highlighted so students will notice it. Lastly, how the grammar works is finally explained. The textbook moved from general to specific, indirect toward direct.
In contrast, speakers who use deductive communication state their core message up-front, only filling in details and context as the narrative goes on. Deductive communication is the standard for academic articles written in Western scientific tradition. An introduction or abstract gives readers the main idea, and more details and context are eventually provided in the text body. Deductive communication makes the speaker responsible for comprehension. They must pre-empt any questions recipients might have.
Nandini emphasized that each communication style is nothing more than that: a style. Every style has advantages and pitfalls, and any style can leave their audience lost, especially if speakers don't share the same one. For example, inductive communication might seem evasive to deductive communicators, and deductive communication could feel rude to inductive communicators.
Our preferences for a given style reflect the communication patterns we acquired at home, at school, and at work. In other words, our cultural backgrounds are good predictors for the way we interact in the world. High-context cultures such as India encourage detailed context-giving. Nandini explained that explicit politeness strategies (which often adds to the length of interactions) are key to navigating highly stratified societies. Deductive communication has more social currency in low-context cultures such as Dutch culture. The Netherlands are more socially homogenous than India, Nandini pointed out.
Like languages, we can either acquire or learn our communication styles. The key to success is knowing your purpose and your audience. Nandini emphasized that when we speak, we must put ourselves in our interlocutor’s shoes. We need to think about how they will receive our message, and the method we choose should correspond to how well our idea will be received.
Nandini’s presentation was a wonderful reminder to be mindful of others' expectations for interaction. Following the formal presentation, attendees shared personal accounts of cross-cultural miscommunication. The crux of each example was invariably rooted in cultural assumptions. As professional communicators, we inhabit the spaces between our clients and their audiences. It is our responsibility to mind the gap and leave a footprint that anyone on the other side will recognize.
Nigel Harwood, now Professor in Applied Linguistics at Sheffield University, is no stranger to SENSE. In 2014, when we were developing SENSE’s Guidelines for Proofreading of Student Texts, he and Liz Austen came to talk to SENSE about their research on proofreading practices at Essex University and that university’s policy and guidance on proofreading. At the SENSE conference in 2018 he presented his findings on proofreaders’ interventions in a Master’s text, and now he gave us an online presentation on The ethics of ‘proofreading’ at UK universities and reported on his recent study into students’, lecturers’ and writing tutors’ attitudes to proofreading practices.
Nigel explained the outcome of his recent research, which was driven by three questions:
The term 'proofreading' was used to cover a range of interventions including minor/major copy editing, structural editing, content editing, indirect editing, and no intervention. SENSE members raised queries about the definition and Nigel clarified that his terminology was based on his own work and that of Brian Mossop (York University, Ontario). Nigel’s definition – quoted in SENSE’s Guidelines – confines proofreading to student-authored texts by stating that it concerns making changes to ‘assessed work in progress’. After reminding us of this careful wording, he noted that it doesn’t apply to the practice in the Netherlands and elsewhere in mainland Europe of helping PhD candidates achieve publishable articles for their thesis.
Nigel’s study involved lecturers, EAP tutors and students (122 in total). The vast majority in all three groups were in favour of some form of proofreading. Unsurprisingly, students took a more permissive stance, with most approving of proofreading intervention. Lecturers and tutors took a less liberal view and voiced concerns about how proofreading interventions might affect student grading. Nigel explained that some lecturers believed that proofreading interventions should not be allowed where language usage and accuracy was being explicitly graded. Conversely, if the language was not part of the assessment criteria, why would the student need proofreading intervention? If the message and ideas were communicated adequately, especially in the case of multilingual authors, then the lecturers were satisfied: language accuracy was not an issue.
To put the results into perspective, Nigel elucidated the findings from the two extreme outliers among the lecturers. The ‘ultra-permissive’ lecturer believed that accessing proofreading intervention was completely acceptable and played a role in inclusivity. Nigel explained that while some students may have access to university-educated parents and well-educated networks they can turn to for proofreading and feedback, access to support via proofreaders and academic editors was a form of equality for those less fortunate. The extreme opposite – the ultra-non-permissive lecturer – believed that no intervention should be allowed, with an inference of cheating. Nigel contextualised this viewpoint by saying the assignments set by the non-permissive lecturer included assessment criteria for language accuracy. Summing up, Nigel pointed out that there was less agreement among the interviewees on how far proofreaders should be permitted to go. His three recommendations on how universities might safely authorise proofreading were to ‘permit only a lighter-touch version of proofreading which eschews content interventions; regulate proofreading by taking it in-house; and allow departments to permit or prohibit proofreading from assignment to assignment, depending on assessors’ aims, outcomes, and assessment criteria.’
One recurrent theme from the research was that ‘proofreaders’ (as defined in Nigel’s research) should not be commenting on or adjusting content. He did concede that some lecturers accepted comments and questions from the proofreader to prompt the author to consider faulty argumentation or missing information. This type of intervention is referred to as ‘editing for educational purposes’ by some universities.
In wrapping up his presentation, Nigel remarked there was still no consensus on how much intervention is acceptable. Some UK universities ban proofreading altogether, whilst others take a non-committal stance. Sheffield University, for example, has placed a blanket ban on proofreading but all students (English native speakers and international) are entitled to six hours of advice from the English Language Teaching Centre. One solution suggested by Nigel was to have ‘in-house’ staff to support academic writers through the university writing centres. However, this would not satisfy university staff who believed any intervention to be unethical and could lead to a return to unseen assessments.
Nigel’s presentation was enlightening and provided a clear message about the perspective of UK universities. We are grateful for Nigel’s time and look forward to hearing from him in the future about other EAP research interests.
I attended Rebecca Reddin’s session on PDD day 1 (repeated on the second day) feeling ready to be entertained. After all, I like both Spanish wine and translating, although I have had some disappointing experiences with both as well. For me, one major difference is that one costs money and the other brings it in. However, many of Rebecca’s clients are Spanish winemakers, so hopefully she’s found a balance.
Once Rebecca got started, the parallels seemed fairly obvious: both Spanish wine and translation are cultural products, influenced by factors like geography, history, social function and values. Both are ancient human pursuits and thereby have respected traditions associated with them. Using corks is one good example from the wine world. Although there is an argument that corks are cheaper if you’re already near the cork-oak trees, wine corks are hallowed tradition in Spain. Spanish winemakers wouldn’t be caught dead putting wine in screw-top bottles. (Or at least not selling them in Spain; one SENSE member has seen the same Rueda with a cork at Spanish supermarkets and in a screw-top at Albert Heijn.) With both wine and translations, a good end product requires time and good raw materials, such as soil/sun/vines and in our case, the source text. There are different styles; wine has different colours, grape varieties, etc. and translations come in different types of text, voices, etc. And both entail continual decision-making along the way.
But this was just the beginning. The above points were only from one perspective, ‘looking from the inside out’, ie, from the point of view of people inside each industry. She continued her analysis ‘from the outside in’, ie, from the perspective of people not involved in the industry in question. Both winemaking and translating are opaque processes to most outsiders. Most clients aren’t aware of how the finished product happens. Clients don’t always care about this either – for most, the only question is whether they like it or not, and not necessarily why they like it. The price/quality relationship is another aspect the two share. Lastly, in both industries client trust often has to be established first.
Moving on, she mentioned changes such as market trends, social and cultural shifts, and new technical/technological developments as factors that neither field can ignore.
In closing, Rebecca offered some lessons to be learned. Firstly, speak your client’s language, not yours – our clients may not want to know about the percentage of matches or the passive voice any more than people buying wine want to know about malolactic fermentation. Secondly, your image is also something that matters to the client (see corks above), even if your product itself is something they can’t really see. Thirdly, focus on a segment of the market that you resonate with. And lastly, collaborating with others can sometimes bring about some exciting results.
So in fact the translation world and the Spanish wine world are not all that different! This was an entertaining and thought-provoking session. It ended at 12:20, which in Spain was probably time to knock off for lunch and a glass or two of wine, but for me, time to get a little more coffee before the next session…
In her previous two articles on quoting for jobs, first published in eSense, Sally Hill discussed how to quote for translating and editing jobs. In the final part of this series from 2016, Sally turned to copywriting jobs.
In a 2016 thread on the [members-only] SENSE forum, members provided useful advice on how to avoid exceeding an estimate for an editing job. Many of us have been in similar situations and it serves as a reminder that taking the time to prepare a quote that anticipates any interim changes or unexpected situations can save you headaches when it comes to invoicing – whatever the job concerned.
For starters, it’s probably handy to define what we mean by ‘copywriting’. In Dutch, a tekstschrijver is not necessarily the same thing as a copywriter since the latter is often considered to apply only to advertising texts. Indeed, Wikipedia confirms for me that copy is ‘a content primarily used for the purpose of advertising or marketing’. So while in Dutch the distinction is easily made, in English there is apparently no term other than ‘writer’ for someone employed or contracted to write texts other than those intended for advertising. In fact, when completing one’s profile for SENSE, the only kind of writing service we can select is ‘copywriting’. I myself have recently started doing some medical writing, which sees me working together with biomedical scientists at a biotech company to write internal scientific reports – a far cry from advertising or marketing. So it would appear that, within SENSE at least, the term ‘copywriting’ includes a broad range of writing assignments.
A brief survey of a handful of the many copywriters in SENSE reveals that clients employ freelancers to write a wide variety of texts. These include brochures, internal corporate texts, conference reports, policy documents, interviews and other articles for company magazines, as well as website texts and expert blogs. SENSE also has a copywriting special interest group (SIG) and a glance at the topics discussed at their meetings tells me that writing for the web is a much-discussed item.
But let me tell you about my own experience quoting for a copywriting job. Back in 2012, the European Platform (now EP-Nuffic) asked me to write a 5000-word brochure on TTO (tweetalig onderwijs or bilingual education) in Dutch schools1. Since I’d been teaching at TTO schools for several years and had presented at a TTO conference, I was the ideal person for the job they said. They were not put off by the fact that I did not actually have any experience with copywriting; what they needed was a native speaker who understood the system from the inside who could help explain TTO to teachers in other countries. Welcoming the challenge, and not averse to a spot of writing, I accepted the job. But of course they needed an idea of what I would charge – which is where I hit a brick wall and turned to SENSE for help.
I posted my Forum question on how to estimate the time it would likely take me to write this brochure and SENSE members were most helpful. Although I’d heard somewhere that 4.5 hours per page (100 words an hour?) was a good starting point, I was advised that copywriters never quote in terms of length of finished product (per word or per page) but rather per hour or per day, since the job rarely involves just sitting at your desk thinking up text. Indeed, I would also be meeting up with the client to go through the content, and be setting up and conducting several phone interviews. So the thing to do was to come up with a unit price for each quantifiable part of the job (per meeting or interview) and another for the unquantifiable parts, i.e. X hours of research, Y hours of writing and Z hours per revision round; also bearing in mind that I was likely to underestimate each part and take this into account by giving a range for the total number of hours. This worked out well in the end: thanks to SENSE-ible advice, I raised my original naïve estimate of 28 hours up to 40 hours, which the client was happy with. Although I’ve not been asked to do anything similar since then, the experience did give me more confidence when quoting for courses and workshops, for which I also need to break down the costs involved.
So a quote needs to include a list of things that you expect to be doing (such as meetings, phone calls, research, interviews, writing, revision rounds) and an estimate of the hours needed for each item, plus expenses such as travel costs and travel time if applicable. Then you need to state what is not included in the quote, what will affect the numbers of hours needed and when you can deliver by (see example below using a template from the internet; click image to enlarge).
If applicable, I often also state anything the client has agreed to provide me with, and by when, so that it’s down on paper that they must also meet their side of the bargain! For some of his clients, my graphic designer husband even requests a signed copy of the quote be sent to him by post before he’ll even start a job.
These kinds of breakdowns are not always needed though. If you do repeat jobs for the same client it may be more useful to have a fixed price for a press release, or a certain type of article, or a rewrite, with some jobs taking longer than others but averaging out about the same.
In terms of how long the actual writing part takes, various people have given me their rule of thumb, which ranges from 75 to 200 words per hour. But of course this can depend on so many different factors, including the complexity of the topic, how familiar you are with it, and how much research you’ve done before starting the actual writing. In terms of hourly rates, SENSE’s 2012 rates survey indicates that these vary from €30 to €110 for copywriting. Finally, a factor that should also be considered when putting together a quote is how badly you want the job! After all, topics or clients that are appealing to you may reduce the amount you quote, whereas those that are unappealing may raise it. High-quality clients who pay on time, no questions asked, may well save you time and money in the end. More information on rates, pricing and other resources for copywriters can be found on the website of the Professional Copywriters’ Network in the UK.
And this concludes my three-part series on quoting for jobs. I hope I’ve managed to cover the majority of aspects us freelancers should consider when tackling this tricky task. If not feel free to get in touch and let me know. My thanks for this final article go to SENSE copywriters for their input, including Martine Croll and Carla Bakkum.
1 A PDF version of the finished product, ‘Bilingual education in Dutch schools: a success story’ is available for those wanting to read more.
Have you ever wondered if it is feasible to work wherever you want to? Is it even possible to travel and build your business? Maaike Leenders answered these questions on digital nomadism and more at the 2021 SENSE Professional Development Day. After working in-house for almost five years, Maaike exchanged her office for the open road and has taken every opportunity to lead a digital nomad lifestyle. Based on her personal experience, she offered practical tips for beginners interested in becoming digital nomads.
Maaike started her presentation by dispelling some common myths associated with the digital nomad. Many think of digital nomads as young, attractive people working on laptops on picturesque islands like Bali or Crete. The problem is, this beachy, chill lifestyle is often confused with the wider concept of working remotely. According to Maaike, a digital nomad is a person making a living by working outside the conventional office environment, for longer or shorter periods at a time. They use the flexibility of their online career to travel and expand their horizons. Therefore, it is certainly not a life-hack that means you never have to work again. Additionally, this lifestyle is not everyone’s cup of tea.
Now that it’s clear what digital nomadism is not, let’s look at how one can become a digital nomad. First, we must ask “why do we want to pursue this niche?” and start a career as a digital nomad. There is more to life than work: family, friends, health issues, pets, and social responsibilities. These considerations lead to other questions: ‘how much do you want/need to work?’ and ‘how much you want to travel?’ Once these questions are answered, we are almost ready to say ‘sayonara’ to our old work lifestyle. It is vital to build up a cushion of money (cash buffer) to fund your start-up costs. It is also crucial to clear any financial arrears. Outstanding debts may be the barrier to becoming a digital nomad for a long time.
Other practical tips highlighted during the talk were related to income, ergonomic workspace, and having proper internet connections. Digital nomads often work for clients outside the time zones they travel to. Hence, it is necessary to organize your time to meet client needs. Like any profession, digital nomadism has its highs and lows. Maaike highlighted that it is important to be mindful of our emotions when we are earning a living as a digital nomad. Loneliness and homesickness are common emotional setbacks. Creating your own definition of freedom and learning to say ‘no’ are important for a balanced business and personal lifestyle.
At the end of her presentation, Maaike suggested resources that offer tips on how to travel and earn at the same time. These include books, Facebook groups, and volunteer organizations. There are also some excellent platforms for homestays, such as WWOOF, WorkAway, and HelpX. These platforms offer opportunities to stay abroad without paying ridiculous amounts of money. A take-home message from Maaike’s presentation is that everything always works out, even if it never goes according to plan. And that it is often better to start small.
In the first part of her 2016 Best Practice series for eSense, Sally Hill talked about quoting for translation jobs. Here on the blog we are also re-publishing part 2, which continues the theme in relation to editing jobs. This article first appeared in eSense 42 (2016).
Before I get started on how to quote for editing jobs, let me touch on the thorny issue of the different levels of editing. After all, what I do as an editor may not be the same as what other editors in SENSE do, and this will of course affect the rate we charge and the time it takes to edit a text.
In their chapter of the SENSE Best Practices Handbook entitled ‘The Ins and Outs of Editing’, co-authors Lee Ann Weeks and Ann Bless make the important distinction between ‘editing’ and ‘editors’ as referred to in the publishing world and the terms as used by most editors in SENSE. They also set out the difference between ‘proofreading’, ‘copy-editing’ and ‘substantive editing’, or what is generally understood by these terms. They use ‘proofreader’ to refer to the person who ‘compares the penultimate version of a text (ie, copy) with the final typeset/formatted version of the text (ie, galley proofs, page proofs, uncorrected proofs).’ This is similar to the definition used by the Chartered Institute of Editing and Proofreading [formerly known as The Society for Editors and Proofreaders, ed.] in the UK. Their website provides useful information on the distinction between copyeditors and proofreaders. A useful rule of thumb the CIEP provides is that a proofreader does about ten pages (some 300 words per page) an hour. If what you do takes considerably longer, you are probably copyediting and not proofreading. But ‘proofreading’ is also used in other contexts and I discuss this a bit more below.
You should be aware of the level of editing that you offer – and of course inform your clients of this. For new clients you could offer to edit the first page or so for free so they know what to expect. I sometimes include a sample edit with my quote so the client knows what they will be getting for the amount quoted. A client just expecting corrections regarding grammar, spelling, syntax and consistency (what I call language editing) may not appreciate me changing sentences around or commenting on content. As an editor used to substantive editing – and particularly used to educating PhD students while editing their work – I find it hard to limit myself to just language editing. If a new client asks me to do so I pass on the name of a colleague. For more on sample edits, see this forum discussion.
If you are more of a fixer and a flagger, then the other type of ‘proofreader’ may be a term more applicable to what you do. And if you proofread student manuscripts and PhD theses then you are also in luck – the SENSE Thesis Editing Guidelines developed by SENSE’s special interest group for members working in academia (UniSIG) are available on the website. They include such useful items as suggestions for acknowledgements and a form to clarify the help editors provide to students. In these guidelines the term proofreader is defined as ‘third party interventions (that entail some level of written alteration) on assessed work in progress’.
This is one of the hardest things about being a freelancer and a sample edit can really come in handy. For me, when a new manuscript comes in I can now estimate from the length and the quality of the English how long it will likely take me to edit it. But when I first started doing this work, I would edit one or two pages and time myself before getting back to the client with a quote. Sometimes this would backfire if the quote was too high and the client went elsewhere, but I learned quickly to quote a range. I tell clients that it may take me less time than the number of hours indicated but it will not cost them more than the maximum quoted, even if I go over the maximum number of hours (my loss). And when I find myself going off on tangents while editing a text that is just too interesting – when the time I spend on research (eg, reading up on certain molecular pathways or surgical interventions, or scanning other publications to see how other authors use certain terms) exceeds that strictly needed to edit the text – I do not bill the client for that extra time.
Quoting a range of hours not only allows you to invoice the client for less than the maximum if you don’t need all the hours (never a problem), it also gives you a bit of a safety net in case some sections of the text need extra attention. However, some editors quote and charge by the word, which has two advantages: both parties know beforehand what the costs will be, and as an editor you don’t have to keep track of the time spent on the text. A huge advantage if you are easily distracted by incoming emails (just close the program – works wonders!) or need to stop regularly while editing to answer the phone, feed the kids, hang up the washing, take the dog out, etc. Although you will need less time to prepare your quote, don’t forget to have a good look at the text before you start! This is of course also the case if you charge per hour. After all, some texts have multiple authors and you want to avoid nasty surprises.
You can of course use both hourly rates and word rates depending on what each client prefers. A post in April 2016 on the Facebook page of the Board of Editors in the Life Sciences’ points to a handy pricing calculator (pictured above) that allows you to see the equivalent fee per hour, per page, or per 100 words according to manuscript length and the editing level required according to ‘pages-per-hour’. Not only useful for editors but also for translators and writers. The Excel calculator is available for free via the website of the US-based Copyediting-L email discussion list and generously provided by David Newmarch.
It is a little cumbersome in that it is based on a page count, but if you have a word count then dividing by 250 will give you the page count to fill in. And you cannot actually type numbers in the spreadsheet so it takes a bit longer to fill in your rate and your speed. But... once you do, you can compare per word and per hour pricing options and also calculate what your weekly earnings are based on your rate and number of billable hours. And as I mentioned in part 1 of this series, paying attention to rates and earnings is an essential part of running your business.
I have not mentioned specific rates. What you charge will likely depend on your experience and should be a combination of what you feel you are worth and what your clients are prepared to pay. If you find it hard to know what to charge then just ask around – in my experience other SENSE members are happy to tell you what they charge, just not online. And that is one of the many reasons for attending SENSE workshops and SIG meetings and chatting with fellow language professionals. The results of SENSE’s 2012 rates survey indicate that rates for editing vary from €30 to €80 per hour, the average being around €55 (use the pricing calculator above to convert this to a word price).
 Nigel Harwood, Liz Austin & Rowena Macaulay (2012) Cleaner, helper, teacher? The role of proofreaders of student writing, Studies in Higher Education, 37:5, 569-584 http://dx.doi.org/10.1080/03075079.2010.531462
Those of you who proofread for students should not miss the upcoming UniSIG meeting, on Friday 8 October! Nigel Harwood, Professor of Applied Linguistics at the University of Sheffield, UK will be speaking on 'The ethics of "proofreading" student writing at UK universities'. His research interests include academic writing, English for specific and academic purposes, and TESOL materials/textbook design. He has recently published a series of articles on the proofreading of student academic writing. Registration for this event closes at 9:00h on 8 October.
On 29 July 2021, I joined a group of fellow editors and translators to follow this SENSE workshop given by experienced CAT tool trainer Angelika Zerfass, who joined us online from her office in Germany.
Her workshop started with an introduction to terminology management before moving on quickly to some very practical points: the amount of time you need (or want) to spend on this aspect of your work, how to tackle extracting terms from text, how to structure your data, the useful metadata to include, advanced tips for using Excel, and much more.
During her introduction, Angelika first stated the old adage ‘terminology is WORK’ – which is true whether you’re a multilingual or bilingual translator, or a monolingual editor. Her second essential point was that a system or database only becomes truly useful once it reaches a certain size. The tipping point of the number of hours put into building up your database versus when it becomes really useful to you will be different for everyone, but it’s certainly something to be aware of if you don’t have any system in place yet. Nevertheless, having some means of standardizing your output (per client/per topic/per document or publication) is strongly recommended for all text workers.
She then went on to tell us that the way in which you tackle your terminology management can depend on whether you adopt the viewpoint of a terminologist or of a user. For most SENSE members, practical issues will determine what you want from a terminology tool and how you can best structure it. This means starting by defining what you want to use your term database for. For example, for translators, terms cannot always be managed on a one-to-one basis, so it’s necessary to include fields for examples of their use and explanatory phrases.
Angelika went through some of the software tools that can be used for extracting terms (see list below). Some are free. She noted that the metadata you include with a term can prove essential in helping you decide on whether to use it in a certain setting. Metadata can include fields for source, reliability, dates for entry or added comments, examples of use, whether it’s required by a particular client, and for marking ‘forbidden’ terms or false friends.
Finally, Angelika summarized her points and noted that term lists and term databases are both useful and important for maintaining the quality of your work. And they will become even more important for improving or checking machine translation output!
Personally I found it interesting to see how these tools are developing, how well they interact with MS Word, and what one can use them for (having started my career with piles of dictionaries and a notebook next to my paper texts). For any language professional I think it’s essential you have some way of ensuring consistency between your texts and for individual clients. If you aim to work another five years or more, it’s certainly worth investing the effort to compile your own databases.
Terminology Extraction Tools
Term extraction tools / components of translation memory tools
Web-based term extraction